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 Customer Service
  
Dedicated Team
Our experienced Customer Service team is always on call, ready to answer any queries you may have with your print work.

Communication is a very important feature of DC Kavanagh | Ebrook's service offering. There is nothing worse than working to tight deadlines and not getting the answers you need from your print service provider.

For this reason, DC Kavanagh | Ebrook offer a multi-channel approach to dealing with customer queries. Every sales rep is backed up by a Key Account Manager, who is further assisted by a Key Account Coordinator. This allows us to offer an unparalleled approach to customer care.
  

Our Key Account team work closely in tandem with production, ensuring they are fully aware of current production status.

Production is traced using a fully integrated Shuttleworth Management Information System Links to an external information site

This system is supplemented with our own Link System Opens an information window which allows for the realtime tracking of production information and allows for the online movement of stored goods.

Key Account contact details Opens an information window
Sales Representative contact details Opens an information window


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